Our first bad experience was at check in. Pine Hill had originally appealed to me because it advertised a monthly rate of just over $700. We figured that would give us plenty of time to see the sights and get some maintenance done. When I checked in, the lady at the desk told me that rate was only good if we stayed two months or longer. Yes, it was my fault for not seeing the fine print on the web side, so my bad. But I never would have thought that an advertised monthly rate would be for two months or longer. Never dawned on me. But you can bet I'll be checking from now on. In the end the cost for the month was over $1100. If we had more time and money, we would have left. But there aren't that many campgrounds around here that are also close to NY, where we're headed in a couple of weeks. So, we decided to stay here against our better judgment.
I say that because, under normal circumstances, I would NEVER pay $1100 for the campsite we have. The roads and sites are paved with that large gravel that is so hard to walk on. We did have a strip of grass - six feet wide and totally covered in tree roots, so it was impossible to enjoy. The sites are way too close. Our neighbor's sewer hole was only eight feet from where we were sitting. It wasn't too bad when we first got here and it was still fairly quiet, but now that the Memorial Day weekend is upon us, the campground is packed to the gills.
In addition, the campground is right next to the Interstate, so the traffic noise is never gone and we can even hear it inside.
When we limped into the campground, it was with a broken satellite. We had to call Winegard for them to send us a new one. When it finally arrived and DH replaced it, we found out that we couldn't test it because of all the trees. So, on Tuesday before the holiday weekend, we asked if we could change sites to a less wooded one to test out our satellite. We were told unequivocably no because "they were all booked up for the holiday" Now, when we booked were told that sites were not guaranteed and since most of the sites were the same, I didn't see the harm in changing to another one. But instead, we have to wait an entire week before we can test. And if it still doesn't work, we now only have a week to change it out again. Not good customer service, in my eyes.
After Memorial Day, we were finally able to move one row over and ensure that the satellite worked and it did. It quietened down again after Memorial Day, but the aggravations continued. I think it must be a state law in Pennsylvania that you have to keep your grass cut at all times. Every time we turned around, someone was cutting that 6 feet strip of grass next to our rig. The first two times, they took our sign out and placed it against our table. So, we put it into the gravel, not the grass. And the next time they cut grass, they actually knocked our sign out of the gravel onto the ground and left it there!
Kutztown was ok for a night or two but not long term. Stores were also at least 15-20 minutes away. Not a big deal, but inconvenient when you're there for a month.
All in all, we wouldn't return.